Payment & Shipping

Shipping within Germany
After we received your payment, your order is being sent out to you within 24 hours. To offer you best and fastest delivery you are able to choose which delivery service we shall use for your package. You are able to choose between: DPD, DHL, UPS and German Post. Directly after sending out your package, you receive an E-mail including a valid tracking number to track your package online. Your order reaches you within 1 or 2 working days.

Shipping outside of Germany
If you are located in Switzerland, Austria, Belgium or the Netherlands, we are sending out your package after we received your payment. The shipment of your order always takes place from Germany. To offer you best and fastest delivery, you are able to choose which delivery service we shall use for your package. You are able to choose between: DPD, DHL, UPS and German Post. Directly after sending out your package, you receive an E-mail including a valid tracking number to track your package online. Your order reaches you within 3 or 4 working days.

Shipping costs
The shipping costs for any package varify between 2,60€ and 6,40€. Prices varify from courier to courier.

Payment options:
1. Bank Transfer: Our bank account is german. As you choose "Bank Transfer" as payment method, you receive our bank account information by E-Mail after finishing the ordering procedure. We will send out your package 24 hours after we received your payment. 
2. Online Bank Transfer: If you choose "Online-Bank-Transfer" as payment method, your order is being payd by an online-banking-procedure. Directly, after finishing the payment process, your package will be sent out the same day.

In case of damages to your package
In case you receive a damaged package, you have the option to request a new package or receive your money back. Retransfers takes up to two days until the money is back to your account, a new package takes 24 hours after you requested it.